Category: Microsoft

  • DRM and my Xbox 360

    UPDATE* This issue is resolved! Way to go Microsoft.

    Well, I’ve finally been bitten by the DRM monster. Just about 3 weeks ago my Xbox 360 suffered the RRoD (aka the 3RLoD) so I sent it in to Microsoft. They were very quick to send it back and I was able to confirm a new heatsink, and replaced DVD drive (BenQ). However, the licensed content on my Xbox that was more that a year old did not carry over. So, I must be signed into Xbox Live to play WIK: Falbe of Souls or some of my Oblivion add-on content. I must say, I am non too pleased. After a call to support (1-800-4MY-XBOX) they are “working on it” and will call me in “the next 30 days.” 30 days? So if my internet is down or I am not at home in the next month, don’t count on being able to play Oblivion

    I have spent hundreds of dollars on downloaded content from the Live Marketplace, but I will think twice about it next time. I enjoy being able to use the things I’ve paid for. It is very inconvenient to have to be signed into Xbox Live to do it. Comon’ Microsoft. Get this fixed!

    Have you been screwed by the DRM issue? Your comments below.

  • sour taste…

    Well, a while back I posted about winning a contest on the xbox.com site by playing DOA4 with a friend. After finding out from the web site that we had won (there must have not been very many people that played because we never win anything) I had not received any notice that we had won.. but our names were posted on the site?!

    I emailed the contact for the contest and after “updating” my address (there was no change) was informed my item would ship out soon. I waited and waited, as did my friend. Nothing ever came. So I emailed them again, a month and a half later, this time was redirected to the company that was handling the actual rewards for the contest. They replied within 48 hours and told me my prize would be on the way. So, knowing it would be “on it’s way” I though nothing more of it at the time.

    2 more months passed and I was getting irritated, to say the least. What could possibly be taking this long! I decided to write one last email, voicing my disgust with their service. After asking for some resolution or a alternative reward I was told they needed my console serial number. What?! That was on my account profile a YEAR AGO!!!! Now I’m thinking, this is just crap. Either there was a mistake and I did not win (but they said that I had) or they are yanking my chain. I’m thinking it’s the later.This time, I did not respond. In my mind, I was done. Forget them and their stupid contests.

    Now, I realize this is all over something I did not have to pay for, it was a give away in a contest. But that’s not really the point. The point is they said they would send it out.. soon. But I was told 4-6 weeks, not 4-6 MONTHS.

    Today, my “prize” showed up. Granted it’s as good as “cash” and can be used to buy “stuff” it’s a little lacking for what I’ve gone through. A different company entirely sent me my prize, which only leads me to believe the “other” one didn’t keep it’s promises.

    They sent me 1600 MS points. And 1600 for my friend… whom I now have to mail them to… great.

  • TVersity

    I have been using TVersity for a couple months now. I am very happy with it so far. My big deal is my whole library of music is in .ogg format which rules out Xbox Connect and most other UPnP servers. But using this tool and TVersity I can listen to all my great tunes while playing Far Cry or Oblivion.

    Last night I upgraded to Window Media Player 11 and lost all functanlity. Not sure what’s going on there but may have to roll back to 10. Not happy about that part… but TVersity is cool! I just Microsoft would get on top of supporting something other than Mp3 or WMA…

    Basically, TVersity is awesome!